State Farm® Insurance Agent Mike Doyle
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mobolaji Abimbola
August 27, 2024
5
out of
5
rating by Mobolaji Abimbola
"I will greatly recommend this insurance agent."
We responded:
"Thanks Mobolaji! My team and I greatly appreciate your business and recommendation. Thank you for the five star review! -Mike"
Kevin Runyon
August 17, 2024
5
out of
5
rating by Kevin Runyon
"Ashley Party is very knowledgable & helpful. I would recommend her in the future."
We responded:
"Hi Kevin, Thank you for your five-star review. Our team is pleased to hear Ashley Party was knowledgeable and helpful during your experience. We appreciate you recommending her. - Mike "
Yasmin Thomas
August 13, 2024
4
out of
5
rating by Yasmin Thomas
"Ms Ashley works at State Farm, Lakewood Ave location. She goes above and beyond to make sure you are satisfied and understand the process. I highly recommend and appreciate her."
We responded:
"Hi Yasmin, thank you so much for your kind words! We're delighted to hear that Ms. Ashley at our Lakewood Ave location has gone above and beyond to make sure you are happy with our service and understand the insurance process. Your recommendation and appreciation mean a lot to us. - Mike"
Tom Jewell
August 6, 2024
5
out of
5
rating by Tom Jewell
"Liz was very patient with us. Very professional. She really made us comfortable like talking to a friend..Thank you"
We responded:
"Thank you for leaving Liz such a great 5-Star review, Tom! My team and I greatly appreciate your business and your trust. -Mike Doyle"
Corey Kaplan
August 6, 2024
5
out of
5
rating by Corey Kaplan
"Liz has always been great to work with. She is very responsive and extremely knowledgeable. She continues to exceed my expectations!"
We responded:
"Hi Corey, Our team is delighted to learn about your wonderful experiences working with Liz. It is good to know she was attentive and knowledgeable during your visit. Thank you for your feedback. - Mike"
Katie Graham
July 29, 2024
5
out of
5
rating by Katie Graham
"Worked with Kaliyah to get a few quotes for a new car my partner and I are going to purchase, and she was a delight to work with. Knowledgeable and friendly - makes me glad I am a client of State Farm!! Thanks, Kaliyah."
We responded:
"Katie, thanks so much for complimenting Kaliyah and leaving our office a 5-star review! Kaliyah is such a delight to have in the office and is extremely knowledgeable and friendly! We really appreciate your business. - Mike"
Boris Tizenberg
July 26, 2024
5
out of
5
rating by Boris Tizenberg
"Liz and Mike were phenomenal to work with. They very easy to interact with and provided great service. Liz was very thorough. She was able to answer all of my questions, and provided multiple quotes with varying packages very quickly."
We responded:
"Hey Boris, it's always a great time meeting with a neighbor. Thanks for stopping in trusting us with your business! Liz is extremely thorough and is a wealth of insurance knowledge. I hope to see you soon! - Mike"
kisha spriggs
July 18, 2024
5
out of
5
rating by kisha spriggs
"Wisdom @statefarm was very professional and patient with me on our call today. Her knowledge of the business was very helpful to me and I’m grateful for her taking my call today. Thank you Wisdom I appreciate you 😊"
We responded:
"Hi Kisha, Thanks for the 5 star review and for the compliments to Wisdom. We greatly look forward to hearing back from you soon! - Mike"
A B
July 15, 2024
5
out of
5
rating by A B
"Ashley, did a great job assisting me. She was polite and kind. Very helpful and a great person to talk to. Thank you so much Ashley!"
We responded:
"Hi AB, Thank you for your top-notch review. Our team is happy to hear about your experience with Ashley. We are glad to hear she was polite and helpful. We hope to serve you again soon. - Mike Doyle State Farm Agent "
Tawny Matthews
July 2, 2024
5
out of
5
rating by Tawny Matthews
"I really appreciate everyone at State Farm. They all are very professional and courteous. I needed some information emailed to me and Ashley was on it. She went every step of the way to make sure I received what I needed Thank you all at State Farm. Keep up the great work."
We responded:
"Thank you for your business Tawny! I’m so glad Ashley got you taken care of quickly! We really appreciate you! - Mike Doyle"
LaDonna Puryear
June 26, 2024
5
out of
5
rating by LaDonna Puryear
"Great experience with agent Ashley taking time to set up a new policy for me. Quick and easy to get thru the red tape!"
We responded:
"Hi LaDonna, thank you for taking time to leave a 5-Star review for Ashley! Here at State Farm, all of our tape is red, but not in a bad way! Thank you for trusting us with your insurance needs. - Mike"
Sadua Woodson
June 25, 2024
5
out of
5
rating by Sadua Woodson
"Wonderful talking with her and was able to get everything done with ease"
We responded:
"Hi Sadua, we appreciate your five-star review. The Doyle State Farm team is delighted to hear we effectively assisted you with your insurance needs. Our team hopes to serve you again soon. - Mike"
Nikia Hall
June 21, 2024
2
out of
5
rating by Nikia Hall
"Initially my experience with State Farm was pleasant. Liz assisted with my Homeowners and Car Policies. After about a year, my car insurance made a significant jump in rates. I called the office and spoke to Ashley who told me she couldn't see any reason why it would it would increase that much. She told me she would reach out to someone and get back to me. Two days passed and I didn't hear anything so I called back. Liz answered the phone and told me that Ashley wasn't in the office yet and she would send her a message to get back to me. Again no one called me back so I obtained quotes from other insurance companies. After waiting a few more days and not hearing anything back, I went with another insurance company. I called and spoke to Ashley to cancel my policies. I asked her was she the person I spoke to regarding the increase in my car insurance? She told me she didn't know. She proceeded to tell me what she needed from me to cancel my policies. I reminded her that a portion of what was paid for my homeowners policy would need to be refunded and we ended the call. I then received a text from her apologizing for not getting back to me and to remind to send the documents needed to cancel the policy. I emailed the documents. I then received a call from Ashley informing me (like I didn't already know) that my Homeowners policy was less coverage for more money. I explained to her that I would rather pay more money, then to have something tragic happen and wouldn't be able to get any help. If no one got back to me when I had a simple inquiry, how can I trust them with my home? My fiancé referred me to Mike Doyle's office and he was really disappointed when I told him what happened."
We responded:
"Dear Nikia, Thank you for taking the time to share your experience with us. I apologize for the inconvenience and frustration you experienced regarding the increase in your car insurance rates and the lack of prompt communication from my team. I want to assure you that I require my team to follow up on all cancellations, especially when there has been a significant reduction in coverage. It is crucial for us that our customers make fully informed decisions and understand the implications of any changes in their policies. Unfortunately, this level of commitment to customer education and assistance is not always a priority for other companies. I apologize for the delay in getting back to you and for any miscommunication that occurred. I take your feedback seriously and will use it to improve my customer service and communication processes, ensuring that our customers receive the attention and information they deserve. I regret that you decided to switch to another insurance company, and I understand your concerns about the level of assistance you received. I appreciate your fiancé referring you to my office and State Farm, and I hope you have found a suitable insurance provider that meets your needs. If there is anything else I can assist you with or if you have any further feedback, please feel free to reach out to me directly. I appreciate your feedback and the opportunity to improve my services. Additionally, I encourage you to consider reaching out to my office and State Farm in the future for a new quote or any insurance-related inquiries you may have. Best regards, Mike Doyle, Agent"
Hannah Hocevar
June 20, 2024
5
out of
5
rating by Hannah Hocevar
"I’m 2 days away from closing on a home, and the original home insurance company I was using decided to pull out. I was FRAZZLED to say the least. I heard State Farm was a great choice in the Baltimore area, so I requested a quote online. Not too long after, I got a call from Wisdom, hands down THE best insurance agent I’ve ever worked with. She was calm, knowledgeable, super helpful, and had such an easy going personality. She took me step-by-step through the process, really gathering the proper data on our home so we had exactly the right coverage, which was $700 cheaper than the other company AND better coverage! Wisdom is so knowledgeable—ask her any question or for advice and she’ll take you through some scenarios so you genuinely understand the policy you’re building. All in all, she whipped me up the perfect policy (including bundling car insurance!) THE SAME DAY to make sure we close on time. I’m so grateful for Wisdom and her team. Not only did they save me money, but they were willing to step in and help during a time crunch. GREAT PEOPLE! Highly recommend!!"
We responded:
"Wow Hannah, I knew I had great employees here, but I had NO IDEA they were that great! (Just kidding, OF COURSE I knew that Wisdom is an amazing professional!). Your review will truly make her day. Thank you for giving us the opportunity to make a difference with your insurance. If you need anything we're just a call, text, or short car ride away. Please reach out once you have settled into your new home, Wisdom and I would love to meet you in person! Congratulations on the home and welcome to Baltimore!!! - Mike Doyle, State Farm Agent"
Suzanne Elder
June 20, 2024
5
out of
5
rating by Suzanne Elder
"Everyone at the office has been super helpful, but I want to specifically acknowledge Ashley, who always has done a tremendous job with my multiple policies. Her quick turnaround time is amazing - I needed a transfer of vehicle and a new temporary insurance card for my son, and Ashley had it done within 30 minutes! She is always friendly, professional and very personable to talk to. Usually I would always loathe having to contact my insurance agent for matter, but I actually like talking with Ashley and don't mind the calls!"
We responded:
"Hi Sue, Thank you for your top-notch review, and for being a top-notch customer. It is fantastic to hear Ashley has been amazing with helping you! She really appreciates the kind words! Let us know when you have time to check in, I look forward to seeing you again soon! - Mike"
Angie Harrison
June 14, 2024
5
out of
5
rating by Angie Harrison
"Great customer service from Liz Nelson Office Manager at State Farm. Would recommend this team for any insurance needs."
We responded:
"Hi Angie, Your five-star review warms our hearts. It is good to hear about your wonderful experience with Liz. We appreciate you choosing us for your insurance needs. - Mike Doyle"
R Boatright
June 11, 2024
5
out of
5
rating by R Boatright
"Liz and Ashley are both top tier insurance agents. They were knowledgeable, efficient, pleasant, and saved me money. I 100% recommend giving them a call when looking for a policy."
We responded:
"Hi R, Thank you for your kind words about Liz and Ashley. Our team is glad to hear they were both efficient and pleasant. We appreciate you recommending our team. - Mike Doyle "
Mohamadu Bah
May 31, 2024
5
out of
5
rating by Mohamadu Bah
"You did it excellent job very good job"
We responded:
"Hi Mohamadu, Thank you for your five-star review. Our team is happy to learn about your excellent experience with us. Please visit us again soon. - Mike "
Buttercup Smith
May 31, 2024
5
out of
5
rating by Buttercup Smith
"Ashley was very nice and helped me make my payment with no issues. Ty Ashley ❤️"
We responded:
"Thank you for your review. Our team is glad to hear that Ashley was able to assist you effectively with your payment. We appreciate your feedback and hope to serve you again in the future. - Mike "
Nomad Walsh
May 29, 2024
5
out of
5
rating by Nomad Walsh
"Great customer service skills."
We responded:
"Hi Nomad, We appreciate your review. It is fantastic to hear about your five-star customer experience. Thanks again for your support. - Mike "
Tim Morello
May 26, 2024
5
out of
5
rating by Tim Morello
"Ashley was very helpful in updating my insurance policy in a timely manner. She was also courteous and professional in all communications. She worked hard to rectify an issue I had, and I greatly appreciated her help."
We responded:
"Hi Tim, thank you for the five-star review. Our team is thrilled to hear Ashley helped update your coverage plan. We are glad hear she resolved your issue. Please reach out to us if you have questions about your coverage plan. - Mike"
DJ DRAMA5
May 24, 2024
5
out of
5
rating by DJ DRAMA5
"Good afternoon Mike, My name is Dynishie Johnson. I just wanted to take some time to let you know how wonderful and amazing Wisdom Aziz is. I was currently looking for a new insurance. She kindly walked me thru each step detail thru detail. Wisdom impressed me so much that it was a no brainer to join the State Farm family. Her knowledge and breakdowns of different policy options was simply incredible! Wisdoms professionalism was A1. I never leave reviews but honestly this was the best person I’ve ever had. I’m extremely comfortable with my decision on joining the State Farm family. All because she made me feel like Family!! Thanks again Wisdom Best, DJ"
We responded:
"DJ, we are humbled by your five-star review. Thank you for taking a moment to share your five-star experience with Wisdom. Our team is delighted to hear Wisdom took the time to explain different coverage options thoroughly. We are thrilled to have you as our customer and hope to serve you again soon. – Mike"
Mark Shifflett
May 23, 2024
5
out of
5
rating by Mark Shifflett
"I have been working with Liz Nelson, the account manager for statefarm and she is wonderful to work with. Very attentive and addressed all my concerns. I highly recommend working with her for your insurance needs."
We responded:
"Hi Mark, your five-star review means the world to our team. We are happy to hear that Liz Nelson was wonderful to work with. We will be sure to send over your praise to her. - Mike "
Jennifer Serico
May 21, 2024
5
out of
5
rating by Jennifer Serico
"Mike is super thorough and patient in helping you find the best coverage for your family's needs. Mike and his team make everything so easy! Amazing service and support!"
We responded:
"Thanks so much for the 5-Star review Dr. Jen! My team and I will always work hard to be a not just 'like a good neighbor', but an ACTUAL good neighbor as well. Thank you for trusting us with your business! - Mike"
Sonsy Gaba
May 16, 2024
5
out of
5
rating by Sonsy Gaba
"Ashley Party was absolutely amazing and answered any and every question we had. Very satisfied with our experience."
We responded:
"Hi Sonsy, Thank you for your top-notch review. Our team is thrilled to hear Ashley Party was amazing. We are happy to know she addressed your questions. Please let us know if we may assist you further with your insurance needs. - Mike"