State Farm® Insurance Agent Mike Doyle

"I walked into the rest Baltimore office as a confused old man. I met an agent by the name of Lloren who walked me through every thing I would need as a recent retiree. I understood everything she presented to me. With her help, things no longer seemed over whelming. I am so impressed by my experience with Lloren and State Farm, that I am expanding the varying coverages that I receive from them. I recommend my agent Lloren and the entire State Farm family to anyone with a seeking advice. Thank you"

"Mike & Liz were fantastic! Mike went through every part of my insurance and gave me all of my options, including comparing my new coverage to my existing coverage. He also found every possible way to help save me money which was great! When I was ready to get everything settled Liz helped me through the process and made everything quick and easy. I highly recommend Mike and Liz for all your insurance needs!"

"Liz at this office is one of the most uninformed employees I think I’ve ever dealt with in an insurance situation. Not to mention the shady dealings I’ve been going through as far as my fiancés policy and cancellation. She not only couldn’t answer any of my questions when my policy was randomly canceled but added life insurance and myself to a policy that wasn’t supposed to be there. After the auto was canceled I told her that day I wanted to cancel everything. This was in January. Now I’m February I’m still being charged for a policy she had assured me was being canceled. I’m reaching out to the corporate office for my money back because I have called multiple times in the last few days and it seems I’m being ignored. She also lied and said it was not her I spoke with the last time I called in January when there’s only a few people in that office. I never leave reviews however this interaction was probably the most unprofessional situation I have ever had with a staff member at any business. When I called in January to inquire on why the policy was randomly canceled after a week or so prior my fiancé was just in their office and signed a 6 month contract she couldn’t give me any kind of reason or any information as to why. She didn’t even care to find out. All she said was I’m new I started in November. I am a manager at a company and if any of my staff were not knowledgeable about a question or process reguarding a problem or duty of their employment. They would income to I one of the other managers or a senior staff member. However I wouldn’t send any of my employees into any positions without being able to complete their jobs correctly or efficiently. That aside I would like to know why my policy wasn’t stopped right away when asked. A lot of time wasted and just a very bad experience. I hope that Mike will reach out to me after posting this review and I’ll leave my number and update you all with whether I get a response call. I left two voicemails today February 23rd They should know me and have my number after reading this review. Zachary rolnick was the policy holder. UPDATE:To rebuttal your response Mike, I have had State Farm since I was 16 they did drop me however, Zachary is the owner of the vehicle and the only one we were insuring. We never asked for a health plan he’s an active military member. So it wouldn’t be needed. If you’re going to come at me about the review, maybe you should communicate the correct information. The only staff never that was of ANY HELP was Lauren. I also asked for you to call me reguarding this and I still did not receive the phone call. Ask LIZ why my policy wasn’t canceled a month agai when I told her to do it. I had to call a few days ago because my bank card was still being charged. Zach came in that building for 5 minutes that was it to sign the papers. I was the one dealing with you all the whole time. All these calls are recorded I’ve already reached out to customer care. They are going to investigate. Your staff meaning Liz was unable to answer any questions and said nothing about why the policy was dropped.this is shady business and terrible business at that. Keep getting yourself into more lies and misinformation i find it hilarious. hilarious. The card still has not received a refund."

"I’ve never had such a great experience when dealing with an insurance company. They where very patient with me and did a great job explaining my policy and helping me get the best rate. They turned a very stressful and confusing situation into a stress free one and that almost never happens when dealing with insurance companies! I highly recommend !!"